With an impressionable career in hospitality, John Davey’s aim is simple: to share over 25 years of experience in hospitality business, helping you to achieve outstanding business performance through strategic planning, people development and proven operation systems.
John’s passion for perfection, people and for building relationships was a great way to achieve some successful goals – he has managed hospitality in some of the most outstanding Michelin star restaurants in France, London and Switzerland, in the most fashionable private members clubs in London and in the most famous 5 star hotels in Lausanne, Zurich and London. With no doubt, his depth of experience, innovative training methods, profound understanding of hospitality and collaborative management will result in improved performance at all levels.
Speak with John and you will discover his extraordinary ability to connect with people from all levels of society. A simple conversation and you will start to consider him as a part of your team. John Davey is a safe pair of hands for your restaurant or business hospitality.
John Davey is one of the world’s greatest front of house professionals having worked and trained in some of Europe’s best restaurants, private members’ clubs and luxury hotels as well as working in restaurants as far afield as Los Angeles.
His casual yet sophisticated manner has inspired countless hospitality professionals over the years and now his tailored training days are available to both new and established businesses.
Understanding how to handle difficult situations and turning a complaining customer into a loyal customer and advocate.
Identifying the key customer triggers that engender return visits.
Motivated employees that believe in what they are doing will stay with you for longer, this training shows how to achieve it.
A practical training session which teaches the fundamentals of restaurant service and wine skills. Dates, times & locations are tailored to your requirements.
Overall aspects of Food and Beverage Operation; Concept and Menu planning; Kitchen Planning; Food and Beverage costing, GP analysis; Reviewing and improving financial aspects of the operation.
Over my 30 years in this field, I have developed very close bonds and relationships with a diverse range of hoteliers, staff, suppliers and many more across the industry. I am always happy to put people in touch with each other and make an introduction.
Learning hospitality can take a lifetime but after two hours with John Davey you’ll feel pretty special.
The reason: because for John the art of hospitality is the art of making strangers relax and feel special.
John has done it all – he’s served princes, stars, the great, the good and the ordinary and he’s given all of them the same polished service that he learnt in the grand old palace hotels of yesteryear where service was more important than the food.
What John has done for his two hour talk is distil what he has learned from the great Maitre D’s of the past and combined it with his modern style of freer, fresher service.
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The John Davey Consultancy has gained an enviable reputation for training staff in the finest restaurants and hotels in London and across the globe. I founded the John Davey Consultancy as many establishments requested my knowledge and expertise to train their staff, as they required a slick operation that ran from the front of house through to the kitchen, enabling guests to have a fulfilled dining experience from arrival through to departure. It is the knowledge, expertise, dedication and passion for the hospitality industry that has earned me exceptional kudos amongst my peers. Igniting a passion is what I do best. I do not preach nor do I lecture, I inspire! My training procedures are delivered in a unique way that seeks to unearth the best version of that member of staff, that they can possibly be.
This benefits you as an organisation enormously, as job satisfaction is key and the high level of happiness of staff radiates through to the guest, creating a wonderful experience for both. I have dedicated my life to the hospitality industry. I understand the timing difficulty that the team has and in an effort to adapt, will be working on their tasks, before, during and after service. I advocate the ‘hands on approach’. Focussing on real life experiences, I will expertly execute “on the job training”, for 5 hours at each session, which will direct, advise and intensely drive the team to deliver an outstanding level of service, not just one time, but every time! It is the key principles that I will ingrain in staff to enable them to achieve consistent perfection!
Just quality products and service to save you time and money