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Personal notes
With an impressionable career in hospitality, John Davey’s aim is simple: to share over 25 years of experience in hospitality business, helping you to achieve outstanding business performance through strategic planning, people development and proven operation systems.
John’s passion for perfection, people and for building relationships was a great way to achieve some successful goals – he has managed hospitality in some of the most outstanding Michelin star restaurants in France, London and Switzerland, in the most fashionable private members clubs in London and in the most famous 5 star hotels in Lausanne, Zurich and London. With no doubt, his depth of experience, innovative training methods, profound understanding of hospitality and collaborative management will result in improved performance at all levels.
Speak with John and you will discover his extraordinary ability to connect with people from all levels of society. A simple conversation and you will start to consider him as a part of your team. John Davey is a safe pair of hands for your restaurant or business hospitality.
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THE BUSINESS
John Davey is one of the world’s greatest front of house professionals having worked and trained in some of Europe’s best restaurants, private members’ clubs and luxury hotels as well as working in restaurants as far afield as Los Angeles.
His casual yet sophisticated manner has inspired countless hospitality professionals over the years and now his tailored training days are available to both new and established businesses.
Problem solving and decision making
Understanding how to handle difficult situations and turning a complaining customer into a loyal customer and advocate.
Ensuring return business
Identifying the key customer triggers that engender return visits.
Staff retention
Motivated employees that believe in what they are doing will stay with you for longer, this training shows how to achieve it.
BEHIND THE SCENES
His work will bring value through the ability to coordinate all the moving parts of a restaurant. While he works hard to channel those objectives through smaller details and big-game solutions, you can keep your eye on the big goals.
Speak with John and you will discover his extraordinary ability to connect with people from all levels of society. A simple conversation and you will start to consider him as a part of your team. John Davey is a safe pair of hands for your restaurant or business hospitality.
We highly recommend you to be advised by John Davey, a restaurant professional, in order to maximize your investment, profits and the growth and performance of your hospitality business or restaurant and minimize risks.
Team briefings
Harnessing the power of knowledge; how to give, how to participate and how to act.
Maintaining and improving standards
The importance of high standards and how to achieve them
Product knowledge
How to retain and use product knowledge to the benefit of the customer and business
Up-selling
Staff gain understanding and confidence in how to up-sell